Creation of Accessible Formats

Availability of documents and their format If your organization is:

• designated public sector organizations
• other organizations with 20 or more employees

There are additional requirements to meet. These organizations must:

• document in writing their accessible customer service policies, practices, and procedures;
• notify customers that these documents are available upon request; and
• provide information in the requred document(s), when providing them to a person with a disability, in a format that takes into account the person’s disability. It is required by the Standard to give a document to a person with a disability you must provide the document, or the information contained in the document, in a format the takes into account their disability.

At Accessibility North saving you time is our business. Use our expertise and resources to outsource this task that will save you valuable time and meet your compliance requirements with the Accessible Customer Service Standard.

Here’s how it works:

Provide us with a CD of your forms and documents that are most often used in providing a good or service to your customer.

• We will review your forms and documents to ensure they meet the Plain Language requirements of the Act. Recommendations for edits/changes will be reviewed with you to determine if/how you will make changes to your documents.
• Our staff will recreate your documents in the following formats:

At Accessibility North saving you time is our business. This invaluable service is available at $40 per hour.

Who Do You Contact?

Contact us for a FREE Consultation, we would be happy to assist you in this process.
(705) 254-1005 or click here.