Accessible Customer Service Training Workshop

This full day workshop is tailored to your organization and designed to educate participants on the new Customer Service Standards legislated by the Accessibility for Ontarians with Disabilities Act 2005. In this engaging workshop you will:

  • Learn what is is to provide Accessible Customer Service, including the laws  and your responsibilities
  • Gain insight and knowledge through hands-on simulation experience into the obstacles and barriers people with various disabilities must overcome
  • Learn how your Accessible Customer Service can make a positive difference
  • Gain skills, knowledge and confidence to work in an accessible environment
  • Return to your workplace and enhance your customer service to accessible customer service!

Who Should Attend?

This training is for all front line staff, management and volunteers who interact with or create policies that affect your customers.

Who Do You Contact?

Contact us for a FREE Consultation, we would be happy to assist you in this process.
(705) 254-1005 or click here.

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Testimonials

“Very well presented and explained – we got exactly what we needed”
- JLH
“Appreciated the open dialogue making it comfortable to ask real questions”
- AD
“Trainer made it very simple to understand”
- SG
“Great training manual – will come in handy!”
- HM
“Walked away with templates, discs and manual and most important the knowledge of what I need to do – thanks!”
- DER
“The trainer should go to Hollywood – fun and entertaining and great learning”
- WC