Implementing Accessible Customer Service Workshops

This one day program is designed for business owners, managers, human resource and health and safety specialists responsible for implementing Accessible Customer Service in your business or organization. You will leave this session will a complete package of next steps, templates and a draft copy of your companies Accessible Customer Service Policy to fully comply with the Accessible Customer Service Standard:

An overview of the Ontarians with Disabilities Act 2005 and indepth understanding of the Accessible Customer Service Standard
A review of “where you are now” to determine your organizations’ individual needs
Specifics of what your organization must do to ensure compliance
CD with tools and resources such as checklists, templates, training activities, training and awareness videos for ongoing training in staff meetings
Posters for your staff rooms and a step by step implementation plan
A draft copy of your organziations’ Accessible Customer Service Policy

This is our most popular program as it provides everything you need to know and do with the resources for each step.
Contact us for a FREE Consultation.